PRIVACY POLICY
WHO WE ARE
Our website address is: https://hocus.uk
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
We collect some personal information in order to process and ship your order.
These information includes:
- Name
- Address
- Telephone Number
- Email Address
Payments
We use a service called stripe to process sales payments. Stripe is a third-party company, and your payment details are not processed or stored by us. For more information on Stripe privacy Policy click here
CONTACT FORMS
If you send us a message using the contact form we will collect the following information
- Name
- Email Address
We do not share any information from contact forms with anyone else.
COOKIES
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, social feeds etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Please see the individual privacy policies for any third party sites you have an account with.
ANALYTICS
Hocus uses Google Analytics to track visitor usage of the website and to help us improve the functionality of the website.
Google places a cookie in your browser to track your visit and future visits. View the Google privacy policy
WHO WE SHARE YOUR DATA WITH
We do not share any of your personal data with any individual outside of Hocus.
We may share your data with third party services for process of orders and customer service requirements.
HOW LONG WE RETAIN YOUR DATA
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
For sales customers that do not set up an account – we will retain your customer data for a minimum of 12 months in order to process our accounts and process any potential refunds.
WHAT RIGHTS YOU HAVE OVER YOUR DATA
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
WHERE WE SEND YOUR DATA
Customers who have purchased may have data shared with a service called ‘Mailchimp’, which enables us to manage promotional emails to customers.
We may share with them
- Name
- products purchased
You can opt of of email contact at any time. Mailchimps privacy policy
YOUR CONTACT INFORMATION
Your contact information is kept on file at Hocus in order to generate and fulfill orders and respond to customer service requests.
WHAT THIRD PARTIES WE RECEIVE DATA FROM
When paying by Credit Card we receive some data from Stripe to allow us to process your order. This may include method payment but does not include payment details – which are processed entirely by Stripe.